Celebrate Team Wins

Summertime is here! We’ve waited for what feels like an eternity for the return of sunny days and nights on the patio, and it’s time to enjoy it. While it’s important to take some time for yourself this summer (you deserve it!), make sure you’re enjoying this beautiful season with your team too! We fully

What Does It Take To Become An “Overnight” Success?

Have you ever known anyone or watched someone else’s career and thought, “It seems like they became a success overnight”? As a rule, overnight success is anything but overnight. It is really the result of years of hard work, risks taken, decisions made, sleepless nights and learning that a person undertakes to become successful. As

Is Your Customer Service Killing Your Business?

As business owners, we spend a lot of money on marketing and advertising to bring our customers to our business, but what are we doing to make their experience a great one so they keep coming back and referring others? Recently, I went to get an oil change at my local car dealership. When I

Compete On Value, Not On Price

Many times, when I meet with a business owner, they ask “why am I not making any money?” The answer may lie in one of two places, they are discounting products and/or services or not pricing their products/services properly. Discounting We devalue our product or service when we discount. We are telling the marketplace that our

The Journey to EOS® – Making EOS® Sustainable

In my previous blogs, I shared learnings from our May 11th EOS® users group session.  More than thirty Visionaries and Integrators™ (V & I’s) from EOS-using companies shared their experiences and best practices regarding the storms, reefs, and mutinies that can sink your implementation, and how to navigate your business through them to a safe

Writing SMART Goals

Remember our discussion about getting everything you want? In order to get everything you want, you need to set your reticular activating system, or RAS, to help your brain ignore all the extraneous noise and focus on what’s really important. One way to help you do that is to write your goals as SMART goals. People

Use Your RAS To Get Everything You Want

According to, your reticular activating system is “part of the reticular formation in the brainstem that plays a central role in bodily and behavior alertness; its ascending connections affect the function of the cerebral cortex and its descending connections affect bodily posture and reflex mechanisms.” In other words, your Reticular Activating System (RAS), filters

3 Ways To Make The Most Of The Holiday Season

This time of year can be exhausting as the holiday rush picks up, the time changes and the weather drastically cools, but you can still finish the year strong! Here are three ways to make the most of the holiday season: Review your business plan. What do you need to accomplish yet this year and next?

The Journey to EOS® – Achieving EOS Mastery

In my previous posts, I shared learnings from our May 11th EOS® Users Group Session. More than thirty Visionaries and Integrators™ (V & I’s) from EOS-using companies shared their experiences and best practices regarding the storms, reefs, and mutinies that can sink your implementation, and how to navigate your business through them to a safe port.

Welcome Back To Business Season

With State Fair over and Labor Day weekend just around the corner, it’s back to business season. Where on earth do you start to find motivation for the rest of the year just after saying goodbye to summer? Here are a few suggestions: Schedule a team meeting. Talk about your wins, your challenges, what’s currently

The Journey to EOS® – Becoming Open & Honest

In my previous blog, I began to share learnings from our May 11th EOS® Users Group session. More than 30 Visionaries and Integrators™ (V’s & I’s) from EOS-using companies shared their experiences, learnings and best practices regarding the storms, reefs, and mutinies that can sink your implementation, and how to navigate your business through them to

5 Tips for Better Customer Service

I have asked hundreds of business owners, “What makes your company the best at what you do?” Every answer I get includes, “We give great customer service.” Why do all business owners say they give great customer service yet one of the biggest complaints from customers is that they have received mediocre or bad customer

What Do You Do To Celebrate Your Company’s Successes?

I was at our last client quarterly planning session and after our clients were done creating their 90-day plans I asked the group, “How are you and your team going to celebrate when you complete your goals?” Everyone in the room looked up at me as if I had just told them they all had

4 Ways To Boost Your Business During Your Slow Season

It’s Summertime and I’m thinking about the holidays. That’s right, the holiday seasons is more than 6 months away but I start thinking, planning and talking to our customers about the holiday season. Right after the holiday season, I begin talking about the summer months and grilling season. Am I crazy or just crazy as

The Journey to EOS®

The journey to EOS® Mastery is anything but smooth sailing! It’s some of the hardest work you’ll do while building your business, yet the treasure you’ll find at the end of the journey is priceless. At our recent EOS Mastery session on May 11th, we discussed the storms, reefs, and mutinies that can sink your implementation,

4 Keys To Mastering Your Business

The key to mastery in any business is getting back to basics. These 4 keys to mastering your business will help you have a great foundation as you focus on the other areas of your business. Destination – This first step is all about understanding where you’re going as a person or family and how

6 Steps to Create a Business That Works Without You

It sounds so simple doesn’t it, 6 steps to create a business that works without you.  To be honest, it really is simple but not necessarily easy.  Here are the 6 steps to create a commercial, profitable, saleable business that works without you. Mastery –Think of Mastery as the foundation. Once you have mastered understanding

You Always Have A Choice

By: Jackie Zach Have you ever had a day, week or a month where you feel like everything that has happened to you is out of your control? It seems like you have no choices because things are just happening to you. Well, my friends, I’m here to tell you that you do have choices

Why We’re Using an EOS® Implementer and Why You Should Too

If you are on this page, chances are you’ve heard of “Traction®” by Gino Wickman, or you’ve even read it. Maybe you’re even implementing on your own. Are you of skeptical of hiring an EOS Implementer™? As the only EOS Implementer™ team in Wisconsin, I encourage you to read the following letter from Ed Heil,

6 Reasons To Have A Written Plan For Your Business Strategy

Do you have a five-year, three-year, one-year and quarterly plan for your business? Are they written (in your head does not count)? Do you review them regularly? If you are hanging your head in shame because you can’t even remember where you put your plans, let alone remember if you created any, let today be

360 Degree Look At Your Business

By: Jackie Zach I was recently in Missouri watching the eclipse and had a chance to witness a 360-degree sunset. When we watch a typical sunset we only see its full glory when we face west. During the eclipse, I had the unique opportunity to see the sunset from all points of view, a 360-degree

The Value in ROI

One of the many things that I have learned over the 12 plus years of working with thousands of businesses is that most people underestimate what things cost. Whether we are discussing day-to-day expenses (gas, food, stuff) or looking at major purchases (houses, cars, stuff) our expectations usually fall short of reality. I have often

Why Did You Start Your Business?

Think back to when you decided you wanted to be a business owner. What made you decide to take the leap from working for someone else to becoming the owner of your own business? Was it for more control? Better hours? More money? Did you have a vision of how your business could impact the

Mastery Needs a Community

A few years ago, we started EClub, our EOS® Mastery quarterly half-day event specifically for EOS® Visionaries and Integrators™ in companies implementing EOS. As we concluded our last meeting, it was gratifying to hear the attendees thanking our sponsors for underwriting the session. They so appreciated the opportunity to invest a half-day with other EOS

Don’t Invent Your Own Business Management System – Discover EOS®

As the world’s #1 Business Accelerator firm, all of us at ActionCOACH of Elm Grove have had the privilege over the last 13 years of helping over 1,000 entrepreneurs to get everything they want from their business. More money, more time, a better team, achieving their personal life goals through their business – it’s been

Finish What You Start

February has been traditionally a challenging time of year because holiday bills are due and New Year’s resolutions are already being broken. For business owners I’ve met, the first 2 months of the year is usually a bit early to declare failure. But, with the breaking of each new resolution or failure to reach an

High Quality Advisors Lead to High Quality Life

Here is a chain of events for you: High-Quality Advisors, Mentors, and Teachers provide us with High-Quality Education which improves the Quality of Beliefs we have in ourselves and the world around us. Our improved beliefs fuel our Dreams which leads us to ask High-Quality Questions about ourselves and the world around us. These questions

All Change Meets Resistance…If There is No Resistance, There is No Change

At this point, you’ve lived long enough to know that change never comes without resistance. In business, the resistance can come from you or from your staff, your vendors or even your family. Or, maybe your systems or processes make change difficult. Perhaps it’s a combination of all of these factors. When is the last

Inspire People

Take it from Jim Rohn – “Everyday people are improving their lives and businesses. Whether you do or not doesn’t matter to those who do. They are going to do it, regardless. It is simply a matter of a decision being made.” Let that person be you! COMMIT TO: Self-improvement. Are you going to get stronger,

The Professional Approach

In every industry and business, there are key differences between a true professional and everyone else. Here are a few that apply to the sales profession: a professional will make their quota of calls every day even when he or she does not want to. Plus, they will usually make more than he is required

The Four Steps to a Super Attitude

Decide How To React: It is not what happens to you that counts. It is how you react to what happens to you, especially when you have unexpected problems of any kind. Here you will learn powerful strategies you can use to keep yourself thinking and acting positively and creatively. Here are four things you

The Power of Your Mind

You are not limited to the life you now live. It has been accepted by you as the best you can do at this moment. Any time you’re ready to go beyond the limitations currently in your life, you’re capable of doing that by choosing different thoughts. We each earn the income we do today

10 Common Mistakes Entrepreneurs Make

People often make mistakes when starting a new business. Here is a list of some of the common mistakes entrepreneurs make when they start their business: 1. Relying on a Big Customer: If you depend upon a single customer for more than 50 percent of a company’s revenues, your company may be headed for a meltdown.

Seven Qualities of High Achievers

If you think the way successful people think and adapt their success habits, you too can be successful. Here are seven qualities of the top one percent of successful people: 1.  They are Ambitious. They see themselves capable of being the best. They see themselves with the capacity of being really good at what they

Overcome your Fear of Failure

The only thing that separates life’s winners from the losers is the fact that the winners learn to take power from losing and use it to help them to win, while losers allow failure to take away their power and give up trying. Winning is not everything; one victory in a lifelong journey of is

Conquering Fear

Fear is the greatest…and perhaps sneakiest obstacles to reaching our goals. We may think we’re stalled because of other people’s objections, insufficient resources or circumstances outside our control. But it is often fear that keeps us from seeing a way around barriers — causing us to abandon our dreams. We can’t eliminate fear. But we

Eliminating the “I Know” Mentality

This week I would like to share with you my thoughts regarding the “I Know” mentality and how it negatively impacts our development as business owners and as people. We are facing challenging times right now. There is no denying this fact. However, life changes when we look at it differently. Too many business owners

Consider This…

In 1962, four nervous young musicians played their first record audition for the executives of the Decca Recording company. The executives were not impressed. While turning down this group of musicians, one executive said, “We don’t like their sound. Groups of guitars are on the way out.” In 1944, Emmeline Snively, director of the Blue

Seven Deadly Sins of Leadership

While the self-help section of the library has numerous volumes on leadership and how to do the right thing, sometimes knowing what the wrong things are and how to avoid them can be just as valuable. Here is a list of the “seven deadly sins of leadership”: 1. Assuming your employees know the company’s objectives

The Top 10 Ways To Improve Your Leadership Skills

If you desire to lead a passion-filled life and an inspired team, you will enjoy incorporating the following practices which will help you live your life as a conscious and strong LEADER.  Have a clear vision of yourself, others, and the world. Who are you? What do you stand for? What is your life purpose?

Great Communication, Great Team

Have you ever hear people say things like, “Management never lets us know what’s going on,” “Our questions and concerns don’t get through to them” or “They just don’t care. They are too busy looking out for themselves”. Unfortunately, this lack of communication is typical of the situation in too many organizations. Here is a

How to Listen to Your Customers and Improve Your Business

As a business owner, it’s easy to get swept up in the day-to-day activities of running a business. The demands on your time seem endless and it feels as if everyone and everything needs your attention now! Under these circumstances, it’s easy for a business owner to get “tunnel vision” in their own business. I

Is Your Team Dreaming?

An Action Approach to Team Building: Putting together the “dream team” for your business can be as easy as taking “action” rather than the “information approach”. With a plethora of training options open to employers, it can often be puzzling when trying to find the strategies that are going to achieve results. There is one

Growing Your Business By Word of Mouth

As business owners, we enjoy doing what we do – after all, why would we set up in business at all if we didn’t? But what we don’t enjoy as much is the constant chasing after the next customer – the time, effort and money we put into advertising and marketing with no guarantee that it

The Key to Developing Leaders

  More than just leading a team, leaders must be able to develop and mold the individuals under their wing to become potential leaders in the future while doing their part in the organization. This is one of the keys to the success of an organization. From the beginning of his or her ‘term’, a

Understanding Motives is Central to Leadership

People who are emotionally engaged in their work perform at higher levels than those who aren’t. When we bring emotional energy to our work, we increase commitment, creativity, productivity, and cooperation. Our emotions generate strength and energy.  Leaders who have an accurate understanding of motives are more frequently successful than those who do not. But

Nine Secrets To Getting The Perfect Employee

These days too many business owners are throwing their advertising dollar down the toilet using outdated recruitment methods and using boring old ads. And, then they wonder why they’re getting the wrong response! In this article, I have outlined the secrets to getting and keeping the perfect employee. This information is an invaluable and often

Why Proper Team Training Requires Your Focus

It seems like there is never enough time to properly train a new team member. There’s so much to be done and we’re already behind. No matter how talented you are, you can’t do it all alone! Here’s why good team training needs your undivided attention: It allows you to be a good steward of

How do I get my team to focus on the highest priorities of the business?

Is your team not performing up to your expectations? The good news is that you have more control than you think. It could be due to a lack of clear direction and focus. Leadership begins with painting a current picture of the future in the form of a vision. As the owner and leader of

Focus on what you want and not what you do not have

I get it that the economy isn’t great and people have had their lives turned upside down. Over the weekend I was around several ‘business people’ who could only tell me how bad things were. No amount of encouraging was going to drag them out of the ditch. I had to get away from them