In my previous blogs, I shared learnings from our May 11th EOS® users group session. More than thirty Visionaries and Integrators™ (V & I’s) from EOS-using companies shared their experiences and best practices regarding the storms, reefs, and mutinies that can sink your implementation, and how to navigate your business through them to a safe port.
Four key elements emerged in our discussion: Setting the Leadership Team; becoming Open & Honest; achieving EOS Mastery; and making EOS Sustainable. Today we address making EOS sustainable… how do we make EOS stick, and not just another shipwreck on the reef of “stuff we’ve tried to manage the business, and gave up on?”
EOS sustainability is measurable through the Organizational Check-up™ tool. Our goal is to score 80% or better, by the entire team…not just the Leadership Team. When we’re 80%+, it means that everyone understands EOS, and is actively using it to manage themselves, their teams, and the business.
For most organizations, it’s a two-year journey to encode EOS into the company DNA, where it becomes self-replicating and sustainable. Change takes time. Proven, permanent change takes time, attention, intention, and energy.
We identified three areas to focus on to create this EOS sustainability:
- Your Functional Departments are using the 5 Foundational Tools to manage their own teams. The 5 Foundational tools are the V/TO™, Accountability Chart, Rocks, Scorecard, and Meeting Pulse™, specifically the weekly Level 10 Meeting™. It’s critical to get everyone working on a Rock each quarter (on their own or as part of a Rock Team), and into some form of an L10 meeting, with their measurable on the scorecard.
- The Leadership Team is letting go. Rather than solving every issue that comes up in the Leadership L10, these leaders are asking “do we need to solve this?” Many times, the issue can be moved to the appropriate function L10 to solve. The Leadership Team becomes laser-focused on strategic, growth-oriented issues, instead of playing referee for functions that can’t or won’t make their own decisions.
- Developing New Leaders. Functional teams bloom when they see and feel the trust the Leadership Team has in them and their ability to manage their function. These teams also learn when it is appropriate to get the Leadership Team involved. They set their own expectations and budgets based on the goals of the organization. They’re learning and growing as leaders and managers, building a bench of talent to succeed the Leadership Team when needed. These emerging leaders welcome opportunities for executive coaching and development.
If you’re using EOS, I hope you agree that it’s been a transformative and worthwhile journey for your business, and for you as a business owner. If you’re an EOS-using company in southeast Wisconsin, feel free to have your V and I join us for our next event on February 15, 2019, in Brookfield, WI. Let us know and we’ll get you an invite.
Here’s to the journey!
By: Jim Palzewicz
Certified EOS Implementer™